Privacy Policy

Please read carefully.

This is the privacy policy (“Privacy Policy”), effective as of June, 2006, for the website available at http://www.trammellcrow.com (the “Site”). This statement discloses the privacy practices for Trammell Crow Company Services, Inc. (“Trammell Crow”). Your use of this Site signifies your understanding and acceptance of the terms of this Privacy Policy.

Trammell Crow recognizes the importance of privacy to our customers and visitors to our website and will work to protect the security and privacy of any personal information that you provide to us.

If you have any concerns regarding this Privacy Policy, or would like to exclude your personal information from our direct marketing purposes, you should contact Trammell Crow’s privacy administrator by email at clanghorst@trammellcrow.com.

The purpose of our privacy statement is to make clients aware of our dedication to preserve Trammell Crow.com customer privacy. As our service may require us to collect client information, Trammell Crow.com has created this privacy statement in order to communicate our information gathering practices and procedures.

Changes to this Privacy Policy: We may amend this policy from time to time. If we make substantial changes in the way we use your personal information, we will make that information available to you by posting a notice on this website. Your continued use shall be deemed acknowledgement and acceptance of any changes and amendments to this Privacy Policy. If you do not agree to the terms and conditions of this Privacy Policy, please do not use our Site. This Privacy Policy is not intended to create legal or contractual rights on behalf of any party.

Types of Information We Collect
Our Site has certain areas where you may submit information to us, and our Site also has features that automatically collect information from the users of our Site. References to “personal and account information” contained in this Privacy Policy means any information that may be used to identify an individual, including, but not limited to, your name, company name, account number, address, telephone number, email address, and any other information that personally identifies you or would permit us to contact you. Our Site does not target and is not intended to attract children under the age of 13. We do not knowingly solicit personal information from children under the age of 13 or send them requests for personal information. No information should be submitted to Trammell Crow, or posted on this Site by a child under the age of 13 without a parent’s or guardian’s consent.

Information You Voluntarily Provide
When you visit our Site, you may be requested to provide us with personal information. You are always free to contact us with a question or problem related to your use of the Site. Our standard business practice is to retain any communications from our Site visitors to help us serve you better. Links: When using our Site, you may click through certain links or promotions that will enable you to purchase products or use services provided by our partners. Some of these partners may share certain information that you provide to them with us. By clicking on and through to a link or promotion on our Site, you agree to allow us to receive and use any information (except for credit card information) that you may provide to our partners, under the same terms and conditions as if you provided your information directly to us. We are not, however, responsible for any other website, or their respective privacy policy or how they treat information about their users. We strongly advise you to review their privacy policies to find out how they are treating your personal information.

Cookies and Performance Tracking
We use what are commonly called cookies when you use our Site. We currently contract with several online partners to help manage and optimize our Internet business and communications. We use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use Web beacons and cookies provided by our marketing company on this site. The type of information we collect includes what pages were visited and how often. By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our services most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used.

When and with Whom We May Share Your Information
Legally affiliated entities: In the event that Trammell Crow is merged, or in the event of a transfer of our assets, Site or operations, Trammell Crow may disclose or transfer your personal information in connection with such transaction.

Legally compelled disclosure: We will also disclose your personal information when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when we have reason to believe that disclosing your personal information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (whether intentionally or unintentionally) our rights or property. Bankruptcy: You should also be aware that courts of equity, such as U.S. Bankruptcy Courts, may have the authority under certain circumstances to permit your personal information to be shared or transferred to third parties without your permission.

Consent to processing: By providing any personal information to us, you fully understand and unambiguously consent to the transfer of such personal information to, and the collection and processing of such personal information in, the United States and other countries or territories. Your personal information will be stored and processed on our computers in the United States. The laws on holding personal information in the United States may vary and be less stringent than laws of your state or country. We will use commercially reasonable efforts to hold and transmit your personal information in a safe, confidential and secure environment. If you object to your personal information being transferred or used in this manner please do not register with or use the Site.

Modification of your choices and preferences: Opt-out right: If you would like to opt out of any of our marketing programs, or wish to withdraw your consent to us contacting you via your e-mail, fax or phone number, or if your personal details change, please contact us through one of the following: (i) by telephone, at (214) 863-4101 and ask for our Marketing Department; (ii) by email, by following the Opt-Out instruction contained in the body of any marketing e-mail from us or by sending us an e-mail at clanghorst@trammellcrow.com by including a copy of the e-mail you have received and by typing “Remove” in the subject line of your e-mail; or (iv) by mail, care of Marketing Department, Trammell Crow Company, 2100 McKinney Avenue, Suite 800, Dallas, TX 75201.

Your election not to receive promotional and marketing correspondence from us will not: (a) preclude us from corresponding with you, by email or otherwise, regarding your existing or past relationship with us, and (b) preclude us, including our employees, contractors, agents and other representatives, from accessing and viewing your personal information in the course of maintaining and improving the Site.

Your Acceptance of this Privacy Policy: By using this Site, you signify your acceptance of our Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time so visitors are encouraged to review this Privacy Policy from time to time. Your continued use of our Site following the posting of changes to these terms means you accept these changes.