USCIS Texas Service Center

Location

Irving, Texas

Product Type

Office

Timeline

Project Start: July 2018
Project Completion: March 2020

Overview

TCC was selected by the General Services Administration to develop a new facility for the United States Citizenship and Immigration Services’ (“USCIS”) Texas Service Center in Irving. The 259,947-square-foot facility, which meets both the government’s security and energy-efficiency requirements, sits on nearly 26 acres at the prime intersection of North Belt Line Road and President George Bush Turnpike. The development is also immediately adjacent to the DART Belt Line Station, which provides rail and bus service from DFW Airport to downtown Dallas.

Opportunity, Solutions & Outcomes

The service center houses approximately 1,000 employees who previously worked in three buildings on two campuses that are 17 miles apart. This much-needed consolidation was essential in helping streamline operations and better promote employee collaboration as USCIS continues to provide prompt and efficient service in processing requests for immigration benefits. The service center processes a variety of requests for immigration benefits, processing more than 1 million requests per year for the last five fiscal years.

The project, as with their FAA facility in Fort Worth that was completed in 2015, is a joint effort between TCC’s Dallas Fort-Worth and MidAtlantic offices.